Support • Docs • Help

Support without the clutter.

Need help with an enclosure, a kit, or a custom-build request? This page keeps the support paths practical: product questions, documentation, common questions, and a link to the forum when community answers may help.

Support Focus
What support currently centers around

WestTechHA support currently centers around enclosure sizing, product questions, documentation, and quote-related help.

Most Common
Shell / Kit Questions
Sizing • selection • fit

Help choosing the right enclosure size, deciding between shell vs kit, and understanding what each product level is meant to solve.

Documentation
Build Notes & References
Wiring • guidance • known-good references

Product pages and docs are meant to help DIYers and installers avoid unnecessary guessing.

Advanced Help
Custom Build Support
Quote-based projects

If your project goes beyond an enclosure or kit, support can still help route you toward a custom-build discussion.

Common Questions

Questions we expect people to ask.

  • “Should I buy a shell or a kit?”
    Start with a shell if you already know your hardware and just need a cleaner enclosure. Step up to a kit if you want a more complete install package.
  • “Can I request a custom opening or layout?”
    Yes, but that may move the request into quote territory depending on how custom the build needs to be.
  • “Do you still do custom ESP32 builds?”
    Yes. Custom builds are still available, but they are now a request/quote path instead of the main public catalog.
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Contact Support
Reach out with the right details.

For anything not covered here, please reach out and we’ll work through it with you.